An AI voice agent is an assistant that listens to a spoken question and answers out loud. FirstContactX puts one inside your digital business card, so the person you just met can ask it something with their voice and hear the answer, in English, Portuguese or Spanish.
An AI voice agent turns speech into a question, answers it from a knowledge base, and speaks the answer back. There is no keypad menu and no script tree. The person talks the way they would to a colleague, and the answer comes back in a voice.
The visitor taps the microphone on your card, asks a question, and hears the answer spoken back within seconds. Speech is transcribed, answered from your knowledge base, and read aloud. Nothing is installed, and the same conversation can continue in text at any time.
Voice wins when hands and eyes are busy: walking out of a meeting, driving away from a site visit, standing in a loud exhibition hall, or reading on a small screen. It also makes your card usable for visitors who find typing difficult.
This is not a phone system. It does not dial out, take calls on a number, or sit in an IVR. It is a voice conversation inside your card, in the browser, and it needs the visitor to allow microphone access for the spoken question. Listening to the spoken answer needs nothing at all.
PricingNo. It runs in the browser. The spoken question needs microphone permission, granted with one tap, and the spoken answer plays with no permission at all.
English, Portuguese and Spanish, matched to the visitor browser language, in and out.
Yes. Voice is a switch on your card. Turn it off and the concierge stays fully available in text.
Yes. Voice, lead capture and analytics are all part of the same $19 per month plan. There is no separate voice charge and no per minute billing.